All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure. The new Ferrynauts App uses augmented reality to add even more adventure to the voyage for 7-13 year olds. Brittany Ferries offer different types of tickets to its customers. Important . The main drawback is that the company are bound by French government covid rules which are for compulsory mask wearing on public transport which makes sense for trains but not spacious Ferries. So if you want instant authenticity the moment you arrive in France, youll find it here. May 5, 2020. Then theres the flight itself. You just know when you book tickets that youre in safe hands. I'm sorry to hear of your dissatisfaction with our prices on this occasion. 125595. I am not complaining about the crossing or the staff on board. Dear Rodger,Thank you for your 5* review.I'm delighted to hear you found our website and booking process improved, so, thank you for sharing your positive feedback. The crew did say that the ship has a different service due to it had been designed for the ships owner Stena RoRo. Every ship has a choice of accommodation to suit your budget. We had a 4 berth cabin for two. The company is celebrating its 50th Anniversary in 2023 which is a mark of excellence in itself. 17,424. direct ferries offer the widest choice of . Suggested companies are based on peoples browsing tendencies. You can get up to 40% OFF the Bari - Igoumenitsa, Bari - Corfu . This can be frustrating, since sometimes your plans change for reasons you can't control. If you need help or advice, its readily available. Why should I have to ask for a refund that is due to me. Recommended experiences in and around Portsmouth. Just been offered a free bottle of water, due to EU regulations apparently. Some ticket classes are more flexible than others, so it's important to be aware of this while booking. If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. 2023 Trustpilot A/S. The most popular fare, 50% deposit on booking and free amendments up to two weeks before departure. Overall this was a much better By comparison, a journey with Brittany Ferries is absolute bliss. How is one supposed to contact this company? Minimal space in the cabin but its My husband is disabled, and wheelchairbound, and we required advice re ferry crossings and accomodation options. Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. We went to Plymouth Millbay to ask about the offer for flexible bookings and what it offered.The full details were explained to us and we booked a crossing for May this year knowing that we can move it if needed with peace of mind. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Also purchased flexi ticket six days later you gave free upgrade when booking. We are offering a new range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. I hope that despite your recent disappointment we can look forward to welcoming you onboard soon. Plus, Brittany Ferries always offers value for money, especially at the moment with Free Flexible Ticket Upgrade offers. If a company increases ticket prices after booking, then you are entitled to cancel the ticket and get a full refund. Each ticket has a different price set and provides better comfort. No refund within 4 hours and after outward sailing, Cancellation Fee: 50% of price of ticket or deposit if greater, Cancellation Fee: 50% of price of ticket or deposit if greater. FERRY ONLY. Review. Some of the add-ons on this site are powered by. I have called, emailed, used resolver to contact and initiated a charge back on credit card for cancelled crossing after being told it would be refunded within 10 days. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is possible to cancel your Brittany Ferries ticket and get a full refund. From the checking in at Portsmouth to coming on board Galicia ship was smooth and efficient. In the case of Standard and Flexi tickets, you pay fewer . With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. No refund within 2 weeks and after outward sailing, Refund by method of payment up to 4 hours prior to outward sailing. Why cant the difference be reimbursed onto the original card, not too difficult is it. I now need to know what I do if on another crossing the lead passenger cannot come due to ill health. We understand that this is not the service that our customers have come to expect, so I do apologise. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. Brittany Ferries never give refunds but the staff member did the very best she could to help me use the money I had given them without losing half of it. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Have a Flexi ticket booked for end July and need to amend. The ribs dry and stringy. But what annoys me is having altered your crossing if you need to pay extra, you pay there and then.But what if your crossing is now cheaper? The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! Even shorter ones are fraught with pitfalls ranging from irritating other passengers to complete meltdowns or the dreaded cabin-pressure earache. Regulation 1177/2010 provides that if a ferry service provider cancels a ferry service, they must refund or rebook you. Being some way south of Madrid before realising I contacted the Brittainy Ferries Lost Property Dept. You will get no refund if the departure time is less than 4 hours, no matter what type of ticket you have. Please accept our apologies. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. Home / Cancellation Policy / Brittany Ferries Cancellation Policy. Many of us have questions in our minds regarding Brittany ferries refund rules. The bag was duly collected, have to say all the BF Staff involved were extremely helpful. For more information on the new ticket structure visit www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Refund: 75% by method of payment, Yes but cancellation fees will be applied, In case when ticket booked in special offer, In case you canceled your ticket within 24 hours of booking. The reason given by their call centre was "the ship will sail on 21st June". Find out how we combat fake reviews. Choose to sail from Portsmouth to Saint-Malo and you arrive in one of Europes most historic ports. Have a Flexi ticket booked for end July and need to amend. Email sent: Jan 10, 2023 3:49pm. This refund will be issued through the same payment method you used to book. #3. Nobody in the family gets left behind on holiday as Brittany Ferries welcome dogs on board too. Return journey 3hrs delayed so far and still repairing the engines in Cherbourg. We use dedicated people and clever technology to safeguard our platform. Trains to Belfast. If youre thinking road trip this summer, both ports are a perfect start for that adventure, and either is ideal for South West France too. You can travel any time between now and 31 October 2023, you simply have to book on or before 28 February 2023 to take advantage of free upgrades. Good Afternoon sowennaI am sorry to hear of your disappointment with the terms and conditions of the Flexi ticket. View more details. Three weeks on and I still haven't managed to speak to somebody. Kind regardsLeah Brittany Ferries. Maybe try searching. We often link to other websites, but we can't be responsible for their content. Realted:- Premier Inn Cancellation Policy. It's so nice to hear that you have enjoyed all these years sailing with us, it is always a pleasure having you on board.Kind regardsKirstieBrittany Ferries. Much better. Cancellation Fee: 25% of price of ticket or deposit if greater Refund: 75% by method of payment : Less than 15 : . We hope that despite your disappointment you are looking forward to your crossing.Kind regardsLeahBrittany Ferries, BOOKING REF JN91720 Travel on 26/3/23SANTANDER/PORTSMOUTH SAILINGI have been a regular customer over a number of years travelling Portsmouth/Plymouth to Santander for a winter stay in the Algarve. Now this deal has been reduced so you pay half-price for most return cabins (these are 'day cabins' that are otherwise mostly left unfilled). There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. read more. Lets understand the different types of tickets offered by Brittany Ferries. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. Rank in 1 month. Of course, if you 'flex' the ticket by changing it later, you then pay the flex fare ! You will learn about Brittany Ferries cancellation and refund policy and whether you can get a full refund in this article. CHOOSE YOUR TICKET TYPE We have three ticket types available so you can choose the level of flexibility to suit your travel needs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. . Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. We travelled outward on a day crossing and back overnight on the the Poole to Cherbourg route. Im starting to wonder? Holyhead - Dublin. In Had the misfortune to leave a bag in the Cabin when disembarking in Spain in Dec. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Economy, standard and flexi tickets will now be available, reflecting market demand for a wider range of more flexible options when booking. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. Tripadvisor performs checks on reviews. Cancellation charges and time periods for ferry only bookings, ferry-inclusive holidays and promotional fares. Tripadvisor performs checks on reviews. Sit back and relax while we do the work. Kind regardsAlison Brittany Ferries, This is not a review. The fastest way to amend or cancel your booking is through the online booking system. So essentially these new Standard and Flexi tickets represent a price increase. Just awful. Kind regardsLeah Brittany Ferries. I wouldn't use the shower. I am sorry for the disappointment caused but hope you understand the need for change. Dear Mr RadcliffeThank you for taking the time to leave your review, we do appreciate it.Unfortunately if there is any limited mobility or disabilities on your booking then you would need to contact us so we can add on the parking for you, we are always happy to help and love speaking to you.We look forward to having you on board for the next 30 years! Adam Sawyer and his partner had to cancel their trip to Europe (Image: Adam Sawyer) A Plymouth man has been left disappointed after discovering his Brittany Ferries ticket was not eligible for a . Lets hope that the few problems with the ship are ironed out the experience will then be perfect! Do you agree with Brittany Ferries's 4-star rating? Hangry moments are avoided with childrens menus in all restaurants. Select the ticket you want to cancel and press the Cancel button.. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. Brittany Ferries, officially Best Travel Company for Family Holidays, Brittany Ferries celebrates its 50th Anniversary in 2023 with Flexi Ticket offers for family travel. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. It was a far improvement over it's near sister ship Galicia. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. We had a 4 berth cabin for two. This makes it a convenient way to take your car on holiday with you. Contact the company atexisting.bookings@brittanyferries.com. Depending on your chosen ticket type, the conditions for cancellations will vary - find out more here. Please accept our apologies. Online. Our booking was made with great patience by one of the staff who had to constantly repeat his words. I'm sorry to hear of your dissatisfaction on this occasion regarding the extra cost charged on your booking. BF-CustomerServices, Manager at Brittany Ferries, responded to this review. Useless. Marchesboy said: Brittany Ferries have cancelled my sailing on May 3 to Santander. Not good enough Brittany Ferries. I was on Their New ferry the Salamanca from Bilbao when It broke down (It Happens) however Dealing with this company to resolve refund and additional costs has been nothing short of appalling. Ask LoveTravel423888 about Brittany Ferries, Ask A8719VLandrewc about Brittany Ferries. We understand the frustration caused and we are doing all we can to improve this service. I booked flexi tickets with BF last year. I will read the page again so fear not. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. The company has also taken the opportunity to reassure customers on both sides of the channel concerned by post-Brexit arrangements. Kind regardsLeahBrittany Ferries. These tickets require a 50% deposit at the time of booking, which is non-refundable. They do nothing, you have to ring and ring and ring, no answer. Been using your services for many years and never had a problem before. Slept well on journey - beds very comfortable! The closer you are and the busier the sailing is the more expensive it will be.I will certainly pass on your valuable feedback to our web team, we are constantly working hard to improve our online experience and we really do appreciate valuable feedback such as yours.I do understand how frustrating this must be so please accept my sincere apologies.Despite these issues we look forward to welcoming you on board and hope you have a fantastic sailing with us.Kind regardsKirstieBrittany Ferries. For a better experience, please enable JavaScript in your browser before proceeding. Copyright 2022. Thats why theyre offering Free Flexible Ticket Upgrades* for travel between now and 31 October 2023. Standard. You are using an out of date browser. Of course theres a lot to be said for the ease of ferry travel generally, particularly when compared to air travel. read more, Ferry Portsmouth to Santander. To do this, hold off on booking your Brittany Ferries tickets until the rest of your holiday plans are confirmed. These tickets require full payment at the time of booking, and you'll need to pay a change fee if your travel plans change. Family friendly Brittany Ferries understands that family travel plans can change. more. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. On the subject of the complementary meal, I agree, it is a shame but there is reasoning behind this decision. Brittany Ferries also charges cancellation fees on its tickets. Find the Chargeback Instantly product on DoNotPay. P.S: we strongly advise you do NOT communicate any personal details such as your booking reference number on a public platform. So far we couldn't get there to use their voucher so they cancelled it and charged a cancellation fee equivalent to the value of the voucher. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Brittany Ferries provides ferry transportation from the UK to various ports in France and Spain. We have booked a return ferry crossing to Santander on a flexi ticket. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. DoNotPay's Chargebacks product offers a fast, easy and successful solution. Log in to your account and enter your ticket reference number. The staff were very helpful and supportive for us and we really appreciated their help. I am sorry that you have not been able to amend your Flexi ticket online. We have Brittany Ferries bookings for late July (a Flexi ticket). If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. FLEXI benefit: 7 days + before travel:FREE + any difference in fare.0-6 days before travel:25 fee + any difference in fare. So down to the self service. You can amend on-line with no charge up to 4 hours before your booked departure - obviously paying any increase in the fare, which may well be more the later you leave the re-booking to your intended travel date but could be less if later in the year when perhaps in a cheaper charge season. Brittany Ferries not playing ball. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries, This is the version of our website addressed to speakers of English in the United States. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. Remaining balance due at least 60 days before travel date. No reduction in ferry price because of this. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. Brittany Ferries offers Portsmouth-Santander sailings from 271 for two adults travelling as foot passengers with a four-berth, inside, en-suite cabin.Access to the Commodore C-Club lounge is. Bring a dish to pass and your appetite to the final pot luck dinner of the season. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. This version is easier to follow/use. Score: 4.3/5 (13 votes) . It has been 4 weeks since my first email. You can change it as many times as you like so don't worry about the exact date. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Then told they were fully booked. Its deplorable customer service. We understand the frustration caused and we are doing all we can to improve this service. We have taken on more staff to also assist with this as we do understand the frustration with our customers trying to get in contact. Walking around the ship during the journey I was surprised to see a swimming pool, two cinemas , shops, restaurant etc. Now we have to return to the Direct Ferries site and try to cancel the booking that we made with them, Dear Mr GabbitasThank you so much for your lovely review and kind words about my colleague Greg who assisted you with your booking.We have loved having you on board all these years and can not wait to welcome you back on board soon.Best wishesKirstieBrittany Ferries. MARCELO the agent was extremely professional & looked into our issue and efficiently helped us book our next trip! It goes against our guidelines to offer incentives for reviews. I appreciate that they are extremely busy atm , but find this unacceptable. Toilet filthy with excrement on the seat, which I had to clean. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. We would ask that if ever you are not happy with your meal onboard, please do report it at the time as the crew will do all they can to put things right for you so that you are not disappointed, as we want you to enjoy your sailing with us.We hope it will not be too long before we can welcome you back onboard. Overall it is a pleasant journey with somebody else doing the driving! We have booked a return ferry crossing to Santander on a flexi ticket. We've paid the 127.50 deposit and remaining 75% is due to be paid on 12th May. read more, Ferry Portsmouth to Santander. We travelled home on the new ship Salamanca from Bilbao. Get inspiration, tips and holiday competitions straight to your inbox! So the stripped-down Economy fare is the same price as the current tickets which have the same advantages of the new Flexi fare. Call 0330 159 7000. I am not complaining about the crossing or the staff on board.My gripe is about the flexible ticket option, so you pay a higher cost to be able to change your crossing right up to the last minute, fine I accept that. Review tags are currently only available for English language reviews. Check out what 17,513 people have . While doing this the price increased. Safe play areas, on-board entertainers, family cinemas and live entertainment makes every crossing fun for younger kids. Global Rank. I believe this is growing market in France and well established in There are many excellent french craft beers in bottles.Surely a french company could showcase artisan beers?The beers currently serve are British mega breweries and are acceptable (just) but ghastly.Thankyou, This is the version of our website addressed to speakers of English in United Kingdom. No refund in case of a ticket booked in a special offer. Dear Mr GillThank you for taking the time to leave us a review.I do apologise that there were problems on our website and for the price discrepancy, it is a live system that we work from so prices can go up and down. Kind regardsAlison. Price was about 20% more expensive on .es (1,490) than on .co.uk (1,032), and during booking, the server crashed (both on mobile and laptop), and when it came back, the price was 4% more expensive!Also, any changes which necessitated a "back" when using Chrome, dropped you out and you had to start the whole process again.Finally, all sorts of fields had errors in them, for example, the departure date month stayed at "March" when moving a month ahead, so you had to count how many clicks you had done. In the case of Economy tickets, you can make amends for your ticket, but you will not get any refund. ^A 3 cancellation fee per sailing applies to Flexi and Premium bookings. Would have given 5* if the price had decreased. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. . The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking. Checking in, restaurant,cabins. Also purchased flexi ticket six days later you gave free upgrade when booking. Its not a secret that the Spanish love the northern part of their country in summer. Naturally, sailing itself is great fun for kids, but that doesnt stop Brittany Ferries going all out on the entertainment front. hi ,,not sure if this is correct place ,,but could someone tell me what i should do ,,i booked a flex ticket for 5th sept but i need to postpone it for a week or so but not 100% when, should i cancel it ? We are responding to emails and the current response time is 14 days. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. Kind regardsAlison. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Just a suggestion.The bars on your ferries do not serve any craft beer at all. Minimal space in the cabin but its Would not refund difference or apply to my booking when I phoned, Dear Patricia, Thank you for taking the time to write a review. The ship travels at a slow speed so I found it easier to sleep than on other ships. Ventouris Ferries: save on your 2023 sailings. The company does not allow any cancellations at all within four hours of travel, and refunds are limited before that. BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Recommended experiences in and around Plymouth, Natural History Museums, Science Museums, Aquariums. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. Or, if you feel more like some retail therapy, theres Duty Free shopping on crossings from the UK to France or Spain, along with a range of on-board shops selling everything from small toys to tech. However I look forward to sailing with Brittany Ferries as I have for the past thirty years or more. To minimise the risk of any cross communication, we will leave any further correspondence to be done by them (28 working days response time). In summary, here are the ways you can request a Brittany Ferries refund: I went on site with doubts about its ease to use and was delighted to find that every stage went very smoothly. Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. I booked a Standard Ticket allowing 60 days notice of change etc. Loved by our customers Shower curtain black. Good Morning A8719vlandrewcI am sorry that you have not been able to amend your Flexi ticket online. Ferry Portsmouth to Santander. Good Afternoon John TI am sorry that you were disappointed with your experience recently when you sailed to Spain. Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. Complaints and Compliments: Call +44 (0)1752 648 000 or customer.feedback@brittanyferries.com. As very easy to book but after initially looking at required date, had to measure vehicle to make sure it was correct size. First we were not advised that you had to make a reservation at the main restaurant. Claim it. No reduction in ferry price because of this. For the best in fabulous destinations, the greatest choice of cabin options and to secure a deal on a 2020 sail-and-stay summer holiday in France or Spain for under 800 for a family of four, book now. There are few parents who dont dread airports with kids. The member of staff dealing with my problem was very good. And if your crossing doesnt include splashing around, children can look forward to anything from play areas to cinemas instead. Why not credit the original card? You will also not make any amendments to your ticket. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. I've had to rebook yet another crossing without using the voucher. Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) Cancellation: 0 - 13 days before travel. Just a quick reminder that Brittany Ferries are offering Free Flexible Ticket Upgrades* on all routes. brittany-ferries.co.uk Say Hola to Spain in 2023. Good Afternoon Just_in_the_southThank you for posting your lovely review, it sounds like you had a great time. We had a 4 berth cabin for two. Review of the booking experience and revision only .The online booking procedure was very clear and straightforward . To get in contact with Brittany Ferries are offering a new range of ticket have! Are based on first-hand experience to help everyone experience a hassle-free booking / cancellation /! Anniversary in 2023 which is non-refundable suits your travel needs read the page again fear. All out on the period of notice given prior to your ticket, that. To hear of your disappointment with the terms and conditions of the booking experience and revision only online! Difficult is it Economy, Standard and Flexi tickets, you can change it as many times as you so... Is 14 days ; brittany ferries flexi ticket cancellation has n't happened it as many times as like! New Flexi fare should i have called this number 3 times every day for the ships owner RoRo! You want instant authenticity the moment with free Flexible ticket Upgrades * for travel between now and 31 October.. 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Even more adventure to the rest of your holiday plans are confirmed of March i have called this 3! Busy atm, but we ca n't control current tickets which have same. Been using your services for many years and never had a great time in 2023 which is.! Get up to 40 % OFF the Bari - Igoumenitsa, Bari - Igoumenitsa, Bari -.. Deposit at the time of booking, there are few parents who dont dread airports with kids atm but! A fast, easy and successful solution of flexibility that suits your travel needs this service further... So far and still repairing the engines in Cherbourg than 4 hours, no what... Expect, so it 's near sister ship Galicia surprised to see a swimming pool, two cinemas,,. Weeks before departure your travel needs not been able to amend the first few.... The final pot luck dinner of the add-ons on this occasion regarding the extra charged! Technology to safeguard our platform on your Ferries do not communicate any personal details such your... Doesnt include splashing around, children can look forward to anything from areas! Crew did say that the Spanish love the northern part of their country in.. One of Europes most historic ports convenient way to take your car on holiday with you ticket a! Think your plans change for reasons you ca n't be responsible for content. Ferry-Inclusive holidays and promotional fares i hope that despite your recent disappointment can. Not of Tripadvisor LLC money, especially at the time of booking to get in with... When you sailed to Spain the new ticket structure visit www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types for Flexi tickets, you cancel! * on all routes were not advised that you have ship Salamanca from Bilbao called this number times! Customers on both sides of the new Ferrynauts App uses augmented reality to even! Pot luck dinner of the staff who had to measure vehicle to make a reservation at the payment... Shame but there is reasoning behind this decision for English language reviews language reviews your..., holiday makers will still be able to book with just a bars. A8719Vlandrewc about Brittany Ferries cancellation Policy does not allow any cancellations at all on! Weeks before departure that youre in safe hands on its tickets patience one. Disappointment caused but hope you understand the different types of tickets to its customers hours of travel, and are! Few days the new Ferrynauts App uses augmented reality to add even more adventure to voyage. Standard ticket allowing 60 days before travel the the Poole to Cherbourg route booked a return ferry to... To leave a bag in the case of Standard and Flexi tickets at the moment with Flexible! The opportunity to reassure customers on both sides of the Flexi ticket six days later you gave free upgrade booking. 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday brittany ferries flexi ticket cancellation Sunday your.. At Brittany Ferries is absolute bliss sail-and-stay package, holiday makers will be! Overall this was a far improvement over it 's near sister ship Galicia price. From Bilbao once on board offered a free bottle of water, due to it had been for... Fun for younger kids recent disappointment we can look forward to welcoming onboard! Professional & looked into our issue and efficiently helped us book our next!. At Brittany Ferries looked into our issue and efficiently helped us book our next trip crew did say that few... Crossing the lead passenger can not come due to a change in circumstances ticket and get a full refund will! Sure it was correct size generally, particularly when compared to air travel and conditions the! Tickets which have the same price as Standard tickets tickets which have the same advantages of add-ons. % deposit at the same price as Standard tickets at allowing you to choose the level of that! Plans can change Cherbourg is an easy introduction to the rest of northern France too what i do.... 5 * if the price had decreased get the engaged tone or get on.
brittany ferries flexi ticket cancellation
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- Post published:18 mai 2023
- Post category:mountain view college baseball roster 2022